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FAQ

This is our F.A.Q.

Q: How to buy, is it possible without registration?

A: It is possible to order without registration, all the conditions are maintained.

Q: Is the delivery  to address?

A: Yes, delivery is to address. The order is delivered to the front door.

Q: Can I make an order by phone?

A: Yes, you can. Our operators will take your order.

Q: How much is the delivery?

A: Shipping is free to any location in Bulgaria.

Q: How long does the delivery arrives?

A: Shipments to the region of Sofia executed within 24 hours of courier every day except Sunday!

The country supplies to be executed within 48 hours from the courier of company Speedy. Order filed after 14.00 hours is processed on the next working day.

After an order watch regularly your e-mail address .When successful order is done you will receive a confirmation e-mail the contents of the request and the address to which the order will be sent.

Q: Can I return purchased goods if it does not meet my expectations and in what timeframe?

A: Yes, it is possible

Within 2 days of receipt of goods, the customer has a right to return or replace, as the following conditions are met:

Keep a good presentation (product is not used, broken, scratched).

There are no damages caused by misuse.

Retain the original packaging, consumables and accessories.

Shipping costs for returning goods are charged to the customer. In exchange for goods transport costs are borne by the client in both directions, and according to the tariff of the courier company Speedy.

Q: How to pay, do I need a credit card?

A: It is not necessary to have a credit or debit card to pay online order in store Nargileto.bg.

Other methods of payment are:

- Cash on delivery (payment in cash upon receipt of shipment)

Q: How do I know that my order has been accepted and will be delivered?

A: When we receive your order, you will receive a confirmation e-mail